SuperCasino Privacy Policy — Our Commitment to Protecting Your Information

1Introduction

Welcome to supercasino. We understand how valuable your personal information is. That's why our privacy policy is built on complete transparency — so you know exactly what we do and don't do with your data.

This privacy policy applies to the supercasino website (supercasino.bar), mobile app, and all related services. By using the supercasino platform, you are considered to have agreed to this privacy policy.

Supercasino believes your data belongs to you. We collect only what is necessary and protect it with the highest level of security. The trust of millions of members across Bangladesh is our greatest asset.

2What information we collect

Supercasino collects only the information genuinely needed to provide our services and keep your account secure. We never ask for data we don't need.

Information collected at registration

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Residential address
• Preferred currency and language

Information collected during verification

• Copy of national ID card or passport
• Proof of address document (utility bill or bank statement)
• Payment method details (for verification purposes only)

Automatically Collected Information

• IP address and device type
• Browser and operating system information
• Time spent on site and pages visited
• Information obtained from cookies and tracking technologies

3How we use your information

Supercasino uses your data strictly for defined, legitimate purposes. It is never used in unnecessary or unethical ways.

Supercasino never sells your data to third parties for marketing or advertising purposes.

4Who your data is shared with

Under supercasino's privacy policy, your data may be shared only in limited circumstances and with specific parties.

Service Provider Partners

Supercasino works with select trusted third-party service providers — such as payment processors, cloud storage providers, and customer support platforms. These partners receive only the data necessary to perform their services and are required to comply with supercasino's privacy standards.

Legal obligations

Supercasino may be required to share your data with government authorities or regulatory bodies to comply with Bangladesh or international law. Where legally permitted, supercasino will endeavor to notify the member beforehand.

What we never do

• Selling data to advertising companies
• Sharing data with unauthorized third parties
• Using your data for marketing purposes without your consent

5Cookie Policy

Supercasino's website and app use cookies and similar tracking technologies. Cookies are small data files stored on your device.

Types of cookies we use

• Essential cookies: Login sessions and security checks are essential for the site to function.
• Functional cookies: Remembers your language preference and theme settings.
• Analytics Cookies: Helps us understand which parts of the site are used most.
• Marketing Cookies: Used to show you relevant promotions (can be turned off).

Cookie controls

You can block or delete cookies at any time through your browser settings. Note that disabling essential cookies may affect the functionality of certain site features.

6Data Protection Measures

Supercasino uses cutting-edge technology to protect your privacy — not just as a policy, but in practice.

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
• Regular Security Audits: Regular audits conducted by independent third parties.
• Restricted Access Policy: Only authorized staff may access specific data.
• Data Backup: Regular backups stored on secure, geographically separate servers.
• Two-Factor Authentication (2FA): An additional layer of protection for your account.

7Your data rights

Under supercasino's privacy policy, you have full control over your own data. You have the following rights:

• Right to Access: You can request to see what personal information supercasino holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted under certain conditions.
• Right to Restrict Processing: In certain cases, you can request that the use of your data be restricted.
• Right to Data Portability: You can request a copy of your data in a machine-readable format.
• Right to object: You may opt out of marketing communications at any time.

To exercise any of these rights, contact the supercasino support team. We typically respond within 30 business days.

8How long your data is retained

Supercasino does not retain your data longer than necessary. However, certain information may be kept for a defined period to meet legal obligations.

• Account information: For the duration of the active account and 5 years after closure.
• Financial transaction records: A minimum of 7 years (as required by regulatory authorities).
• Verification documents: 5 years after account closure.
• Customer Support Chat: 2 years.
• Marketing consent records: 3 years after consent is withdrawn.

Once the retention period expires, supercasino securely deletes or anonymizes your data.

9Protection of Minors

Supercasino strictly prohibits anyone under the age of 18 from using the platform. We do not knowingly collect any information from minors.

If a parent or guardian believes their child has registered on supercasino, please contact our support team immediately. supercasino will close the account and delete all associated data.

10Privacy Policy Updates

Supercasino may update this privacy policy when necessary. If changes are made, we will:

• We will notify you in advance at your registered email address.
• Updated versions of this policy will be published on this page of the supercasino website.
• We will update the "Last Updated" date at the top of this page.

Continuing to use supercasino after any changes take effect will be considered your acceptance of the updated policy. We recommend reviewing this page periodically.

11Get in touch

If you have any questions or concerns about this privacy policy, or wish to exercise your data rights, please contact supercasino:

To speed up the process when contacting the supercasino privacy team, send your message from your registered email address.